Luxe website

1.

• A Wix account or Shopify account 

• Set up and fully accessible. Be sure your login works and that you’re able toe to grant contributor or admin access 

2.List of services/offers

• Clearly outlined service names, descriptions, pricing and session lengths

3.Appointment types or packages 

• If you’re offering b bundles, subscriptions, for multisession services, we’ll need the full breakdown ready. 

4.Embed scheduling set up (at additional cost) 

• Your Acuity account should be active with your general availability input. We’ll design around your service structure. 

5. Completed intake forms (or content you want included)

• Include any questions you need clients to answer when they book. 

6. Brand assets

• Your logo, brand colors, fonts (or general mood/ style direction). 

7.Social media links 

• Facebook, Instagram, TikTok, or linked profiles you want integrated. 

8. Any promotional text or headlines.

• If you have taglines, intros, or marketing copy you love, feel free to send it.

• To ensure the highest quality and most efficient design process, all content and information must be provided in digital, typed format

1.We do not accept

• Hand-written notes
• Screenshots of text
• Unorganized message threads (DMS, texts, etc)

2.We require

• All content (service descriptions, pricing, bios, FAQs, etc.) submitted via google docs, typed email or approved content form. 
• Finalized proofread copy prior to your design start date. 

3.This policy allows us to deliver professional, polished work and avoid miscommunication or delays.

• Product name
• Product price
• Short product description (1-2 sentences)
• Full Product description (if needed)
• Product Variants (sizes, colors, etc)
• Sku product code (optional).

• High resolution images only 
• PNG or JPG format referred
• Transparent background for products (if needed)
• Lifestyle/product-in-use images optional but encouraged 
• For digital products: include mockup preview or covers

• Uploadable file (PDF, or zip)
• Product thumbnails and branding photos 

• All photos for banners, hero actions, and slideshows must be high-resolution.
• Personal. Photos should be professionally shot or clear, well-lit, and unfiltered
• If you do not have your own brand photo, we offer stock photo curation for additional fee. 

• Thank you for choosing our website design service! Here’s what you can expect after placing your order.

1.Within 24-248 Hours of purchase 

• You’ll receive a design questionnaire form to collect your content, brand details, and preferences 
• You’ll also receive a design contract outlining the full scope, timeline snd terms of service. 
• Both forms will be delivered via email to the address you provided at checkout

1.Your website design will officially begin once all required materials have been submitted, including;

• Your completed design questionnaire 
• Signed contract 
• All required content, branding, and photos

2.please note 

• Delays in submitting these materials may affect your timeline.

1.Once your design is completed and all revisions have been made :

• You’ll receive a final website preview link
• This allows you to review and approve your full-size before it is published and handed off. 

2. After approval, your site will be ready for launch and any access credentials or final files will be provided.

• We are committed to delivering high-quality, customized websites in a timely and efficient manner. To help manage expectations and maintain smooth project flow, please review out turnaround and revision policy below. 

1. Standard Turn around time 

• The standard turnaround time for a custom web site 4-6 weeks
• A preview link will be sent to the client upon completion of the initial build
• If the client requests revisions after preview delivery, an additional 1 week will be added to the project timeline, starting from the date the changes are submitted 

2.Rush orders

• For rush orders, the turnaround time is reduced to 2 weeks
• If the client requests changes to a rush order, the updated version will be delivered within 5 business days from the date the revision request are received. 

3. Revision requests

• All revision requests must be submitted together in one complete list per round
• Revisions sent separately or in multiple messages will not be accepted as part of the same round and may extend the timeline. 
• Additional revision rounds outside the included package may result in extra charges and added delivery time. 

4.Revisions may include:

• Text updates
• Image swaps
• Layout spacing or alignment tweaks 
• Color or font adjustments 
• Mobile/responsive fixes 

5.What’s not included 

• Major design overhauls or new layouts outside the approved concept
• New pages or added functionality not outlined in the original scope
• Revisions submitted after the final approval or post-launch. 

6. Additional revisions 

• Additional rev vision rounds (beyond what’s included) are billed 45 dollars
• All extra work will be routed and approved before execution 

7.Final Approval

• After final design is approved and the site is delivered (or launched), the project is considered complete. Any future updates will be handled as a new service.