Email Campaign Set up and Design

To create a seamless and effective email campaign, I’ll need the following from you before we begin: 

1.Brand Assets 

• Logo (PNG Transparent, SVG)

2. Email platform Access 

• Login information to your email marketing platform (Mailchimp, Flodesk, Klaviyo, ConverKit, etc)

3.Content

• Draft or outline of the message you’d like to send (offers, updates, launches, etc)
• Images, graphics, or products photos to include 

4.Campagin Goals 

• What’s the purpose? (Welcome new subscribers, announce a launch, promote services, nurture leads, etc)

5.Contact List 

• Upload your subscriber list into your platform
• Audience segment (if you’d. Like certain email targeted)

To ensure the highest quality and most efficient design process, all content and information must be provided in digital, typed format. 

1.We do not accepted

• Hand - written notes
• Screenshots of text
• Unorganized message threads (DMs, texts, etc)

2. We require 

• All content submitted via google docs, typed email or word document 
• Finalized Proofread copy prior to your design start date 

3. This policy allows us to deliver professional, polished work and avoid miscommunication or delays.

If you’d like photos in your package design, please make sure they meet the following standards for the best results:

• High resolution - High quality so images stay crisp and clear 
• File types - jpeg or png preferred 
• Personal photos should be professionally shot and clear, well-lit, and unfiltered 

1.Please do not send blurry, low resolution, mass, selfies or screenshots

Thank you for choosing our package design design service! Here’s what you can expect after placing your order.

• Within 24-48 hours of purchase 

• You’ll receive a design questionnaire for to collect content, brand details and preferences 
• You’ll also receive a design contract outlining the full scope, timeline and terms of service 
• Both forms we be delivered vial email to the address you provided at checkout 

Your design will officially begin once all required materials have been submitted, including;

• Your completed design questionnaire
• Signed contract
• All required content, branding and photos

2. After approval, your site will be ready for launch and any access credentials or final files will be provided 

1. Once your design is completed and all revisions have been made

• Your receive the final design in JPG, PNG (transparent), PDF format after everything has been approved.

• We are committed to delivering high-quality, customized designs in a timely and efficient manner. To help manage expectations and maintain smooth project flow, please review out turnaround and revision policy below.

  • 1. Standard Turnaround time 

    • The standard turnaround time for a package design design in 10-14 business days
    • A preview of design will be sent to the client upon completion of the initial build
    • If the client requests revisions after preview delivery, an additional 1 week will be added to the project timeline, starting from the date the changes are submitted 

    2.Rush orders

    • For rush orders, the turnaround time is reduced to 5-7 business days
    • If the client requests changes to a rush order, the updated version will be delivered within 3 business days from the date the revision request are received. 

    3. Revision requests

    • All revision requests must be submitted together in one complete list per round
    • Revisions sent separately or in multiple messages will not be accepted as part of the same round and may extend the timeline. 
    • Additional revision rounds outside the included package may result in extra charges and added delivery time. 

    4.Revisions may include:

    • Text updates
    • Image swaps
    • Layout spacing or alignment tweaks 
    • Color or font adjustments  

    5.What’s not included 

    • Major design overhauls or new layouts outside the approved concept
    • New designs or added functionality not outlined in the original scope
    • Revisions submitted after the final approval or post-launch. 

    6. Additional revisions 

    • Additional revision rounds (beyond what’s included) are billed 25 dollars
    • All extra work will be routed and approved before execution 

    7.Final Approval

  • After final design is approved and the design is delivered (or launched), the project is considered complete. Any future updates will be handled as a new service.