Acuity Design

To complete Your acuity design, you’ need to provide 

• Your acuity account 
• Brand assets (logo, fonts, color codes, imagery if available)
• Preferred banner text (headline + subheading)
• Any visual inspirations (examples, mood board, or website style
• Content for visual design like cancelation policy, late policy, rescheduling, hours of operation, additional add-ons etc.

To ensure the highest quality and most efficient design process, all content and information must be provided in digital, typed format. 

1.We do not accepted

• Hand - written notes
• Screenshots of text
• Unorganized message threads (DMs, texts, etc)

2. We require 

• All content submitted via google docs, typed email or word document 
• Finalized Proofread copy prior to your design start date 

3. This policy allows us to deliver professional, polished work and avoid miscommunication or delays.

If you’d like photos in your package design, please make sure they meet the following standards for the best results:

• High resolution - High quality so images stay crisp and clear 
• File types - JPG or PNG preferred 
• Personal photos should be professionally shot and clear, well-lit, and unfiltered 

1.Please do not send blurry, low resolution, mass, selfies or screenshots

• Thank you for choosing our Acuity design service! Here’s what you can expect after placing your order.

1.Within 24-48 Hours of purchase 

• You’ll receive a design questionnaire form to collect your content, brand details, and preferences 
• You’ll also receive a design contract outlining the full scope, timeline and terms of service. 
• Both forms will be delivered via email to the address you provided at checkout

1.Your Acuity design will officially begin once all required materials have been submitted, including;

• Your completed design questionnaire 
• Signed contract 
• All required content, branding, and photos

2.please note

•  Delays in submitting these materials may affect your timeline.

1.Once your design is completed and all revisions have been made :

• You’ll receive a final design in JPG and PDF, PNG format
• This allows you to review and approve your full-size before it is published and handed off. 

2. After approval, your design will be ready for launch and any access credentials or final files will be provided.

We are committed to delivering high-quality, customized designs in a timely and efficient manner. To help manage expectations and maintain smooth project flow, please review out turnaround and revision policy below. 

1. Standard Turnaround time 

• The standard turnaround time for a custom design 10-14 business days 
• A preview of design will be sent to the client upon completion of the initial build
• If the client requests revisions after preview delivery, an additional 1 week will be added to the project timeline, starting from the date the changes are submitted 

2.Rush orders

• For rush orders, the turnaround time is reduced to 5-7 business days
• If the client requests changes to a rush order, the updated version will be delivered within 3 business days from the date the revision request are received. 

3. Revision requests

• All revision requests must be submitted together in one complete list per round
• Revisions sent separately or in multiple messages will not be accepted as part of the same round and may extend the timeline. 
• Additional revision rounds outside the included package may result in extra charges and added delivery time. 

4.Revisions may include:

• Text updates
• Image swaps
• Layout spacing or alignment tweaks 
• Color or font adjustments 
• Mobile/responsive fixes 

5.What’s not included 

• Major design overhauls or new layouts outside the approved concept
• New pages or added functionality not outlined in the original scope
• Revisions submitted after the final approval or post-launch. 

6. Additional revisions 

• Additional rev vision rounds (beyond what’s included) are billed 25 dollars
• All extra work will be routed and approved before execution 

7.Final Approval

• After final design is approved and the design is delivered (or launched), the project is considered complete. Any future updates will be handled as a new service.